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The Sports HQ

The Sports HQ Store Details
820 customers have rated this store since June 2005

 
4.4
See all ratings
All Ratings
  • 4.7 Charges stated clearly before order submission
  • 4.4 Order tracking
  • 4.4 Clarity of product information
  • 4.6 Variety of shipping options
  • 4.3 Selection of products - Types of products available
  • 4.4 Customer support
  • 4.7 Product met expectations
  • 4.2 Overall look and design of site
  • 4.7 On-time delivery - Product arrived when expected
  • 4.4 Overall satisfaction
  • 4.5 Ease of finding what you are looking for
  • 4.4 Prices relative to other online merchants
  • 4.7 Availability of product you wanted
  • 4.2 Shipping charges
  • 4.5 Would shop here again
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: na
Contact Information
Physical Address: Unit 3 and 4 Lower Park Farm
Alvechurch Worcesters B487ER
UNITED KINGDOM
Customer Service: Web site: http://www.thesportshq.com/
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
19 Reviews TotalReviews 1 - 10 of about 19
  • 5.0 Would shop here again
  • 3.0 Overall satisfaction
  • 5.0 Product met expectations
  • 1.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 1.5 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
07 May 2012 06:37
need to inform customer if its going to be late ,iwas the last on his move so could of been informed .as it was sat all day like aplonker till 7.30pm.
seems to be well organised m y first time
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
05 May 2012 12:04
excellent service and value for money
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.0 Selection of products - Types of products available
  • 4.5 Clarity of product information
25 April 2012 05:37
Absolute First Class service from this supplier, product arrived very fast and in excellent condition. Would not hesitate to use this company again or to recommend them to friends and family. Well done The Sports HQ
This product was searched online and Sportshq was the cheapest for both the product and Postage and Packaging Well Done Sportshq!!!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
21 April 2012 01:02
Excellent fast service
excellent company and excellent service
  • 0.5 Overall satisfaction
  • 0.5 Customer support
  • 0.5 Availability of product you wanted
  • 2.5 Variety of shipping options
  • 2.5 Prices relative to other online merchants
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
27 March 2012 12:37
I was really not impress by the way my order was handled, I bought 2 items on Friday and paid there and there and only got a respond on Monday afternoon by email informing me that they don't have any of my items only option given was cancelling my order.I don't know if that's the way you resolve issues just cancelling the order without giving any other option like offering another product in the same price range or any other way other than just cancelling the order.
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 2.0 Shipping charges
  • 2.5 Variety of shipping options
  • 3.5 Charges stated clearly before order submission
  • 2.5 Prices relative to other online merchants
21 March 2012 13:04
Good quality at a fair price,delivered item on time and it was easy to order item from the website
Overall so far everything seems straight forward,will wait for delivery of goods to judge quality of item.Being honest the rucksack seems good value
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 3.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 3.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
18 March 2012 01:02
The golf shoes I purchased arrived in good time and were of good quality. On trying on the shoes I found them to be too small in length and tight in width.As I have always taken a size 8 wide fit I was surprised to find that I needed a larger size. I returned the shoes to Sports HQ at my cost and they returned a size 9 that is a good fit
  • 2.5 Would shop here again
  • 3.5 Overall satisfaction
  • 2.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
05 March 2012 04:48
I am concerned as to the 'robustness' of the large case. The shell seems thin and pliable and since there is no guarantee on the product I question whether it is going to be fit for purpose - knowing how luggage is manhandled when flying!
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
19 February 2012 06:24
very easy to use and accurate website . order sent on time and easy to pay for goods using credit card . overall ecellent . well done especially as this was the first time I have ordered from you . A pleasant eperience .
quick and hassle free . very good but not much choice in the catergory
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
25 January 2012 04:07
After my usual long research, The Sports HQ was definitely the best choice. It had what I needed at a very good price. The delivery was quick and the products came well packed. Am really satisfied and will come back again for sure. Thank you.
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