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Ryman

Ryman Store Details
409 customers have rated this store since July 2005

 
4.6
See all ratings
All Ratings
  • 4.6 Overall satisfaction
  • 4.2 Selection of products - Types of products available
  • 4.7 Order tracking
  • 4.7 Availability of product you wanted
  • 4.2 Clarity of product information
  • 4.6 Product met expectations
  • 4.8 On-time delivery - Product arrived when expected
  • 4.5 Charges stated clearly before order submission
  • 4.5 Would shop here again
  • 4.4 Customer support
  • 3.8 Variety of shipping options
  • 4.2 Prices relative to other online merchants
  • 4.2 Ease of finding what you are looking for
  • 4.1 Shipping charges
  • 4.1 Overall look and design of site
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: Ryman House
Crewe Cheshire CW1 6NA
UNITED KINGDOM
Customer Service: Web site: http://www.ryman.co.uk
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
96 Reviews TotalReviews 1 - 10 of about 96
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 1.0 Variety of shipping options
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
16 May 2012 07:33
I got my order fast and it was exactly what I wanted
I would have liked to have other delivery options that where cheaper
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 4.0 Selection of products - Types of products available
  • 4.0 Clarity of product information
15 May 2012 03:33
Excellent fast delivery, much appreciated
Marked lower as website kept freezing
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 2.5 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 3.5 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.5 Charges stated clearly before order submission
07 May 2012 22:46
Item as described and delivered next day - excellent! As I didn't have cause to use Customer Services I can't comment fully (the real test of a good retailer is how they deal with things if they go wrong - but fortunately that wasn't the case here!)
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
07 May 2012 04:54
No other comments items as expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
03 May 2012 01:22
i am very pleased with the whole servicethankyou
  • 4.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
01 May 2012 04:57
Delivery and customer service exceeded my expectations
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 2.5 Shipping charges
  • 2.5 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
30 April 2012 05:37
shipment charges are too high for small items, but for this it should provide collection service at ryman local stores .
hi,The price of product was very good but there was less option for shipments and have to pay high price for only one product. You should have other options like products to delivered at local store and can be collected free of charge.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 3.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
30 April 2012 05:21
excellent service. would that all others were as good! Thank you.
you could have a wider selection of art supplies
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
29 April 2012 00:59
very happy from start to finish thankyou
shopping with ryman today was my first purchase 100% happy couldnt be any easier
  • 0.5 Would shop here again
  • 1.0 Overall satisfaction
  • 0.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 0.5 Availability of product you wanted
  • 4.0 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
25 April 2012 13:51
Products ordered did not match image on the Ryman website.
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