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Walton Garden Buildings

Walton Garden Buildings Store Details
4,637 customers have rated this store since May 2007

 
4.2
See all ratings
All Ratings
  • 4.3 Overall look and design of site
  • 4.7 Charges stated clearly before order submission
  • 4.2 Product met expectations
  • 4.2 Overall satisfaction
  • 4.6 Availability of product you wanted
  • 4.4 Prices relative to other online merchants
  • 4.1 Order tracking
  • 4.4 Selection of products - Types of products available
  • 4.3 On-time delivery - Product arrived when expected
  • 4.4 Clarity of product information
  • 4.8 Shipping charges
  • 4.0 Customer support
  • 4.3 Variety of shipping options
  • 4.1 Would shop here again
  • 4.4 Ease of finding what you are looking for
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: Huntingdon House
Nottingham Nottingham NG3 1GH
UNITED KINGDOM
Customer Service: Tel: 08444777500
Email: service@waltons.co.uk
Web site: http://www.waltons.co.uk
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
604 Reviews TotalReviews 1 - 10 of about 604
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Availability of product you wanted
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
17 May 2012 02:23
I can't fault walton or the summer house.
  • 3.0 Would shop here again
  • 3.0 Overall satisfaction
  • 3.0 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 2.0 Availability of product you wanted
  • 1.5 Order tracking
  • 4.5 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 4.5 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
16 May 2012 05:17
Hello, I was very pleased with your front-line staff on the telephone. You really need to have someone checking your on-line shopping cart to make sure orders are dealt with and delivered on time please in my opinion. I was pleased with the hen ark. I had to alter one side panel at the top, so I could remove the side door. Good value and ease or erecting on my own.
  • 5.0 Availability of product you wanted
  • 3.0 Order tracking
  • 3.0 Customer support
  • 2.5 On-time delivery - Product arrived when expected
  • 3.5 Product met expectations
  • 2.5 Overall satisfaction
  • 2.5 Would shop here again
16 May 2012 01:23
Disappointed that the roof felt was missing from order and that our order was dumped on the front lawn, when we asked for it to be stood in sideway!!!!
  • 4.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
16 May 2012 00:17
It has not been errected yet. Awaiting help.The plastic 'glass' panes do appear flimsy and I hope that they are substantial and will not blow out!I am, however, looking forward to being able to use a greenhouse again.
We have had a garden shed for 14 years and still very happy with it.
  • 2.0 Would shop here again
  • 2.0 Overall satisfaction
  • 2.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 2.0 Customer support
  • 0.5 Order tracking
  • 2.5 Availability of product you wanted
  • 4.5 Shipping charges
  • 1.5 Variety of shipping options
  • 4.0 Ease of finding what you are looking for
  • 3.0 Overall look and design of site
15 May 2012 23:07
Failed to deliver my daughter's playhouse on the agreed delivery date. It was delivered the day before, when no-one was at the property. Playhouse was left at the front of the property, not signed for and in full view of the road, unprotected from the weather. So not impressed.
  • 1.0 Would shop here again
  • 0.5 Order tracking
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Overall satisfaction
15 May 2012 04:43
We ordered the greenhouse expecting next day delivery,after 7 days we teliphoned Waltons at a cost to ourselves,we expected a return call but have not had one yet.Hope to have our greenhouse as soon as possible. Thankyou J B Watson
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
14 May 2012 12:53
Excellent service. Fantastic product. Would definitely order from Waltons again.
Easy to use website. Best price of all the sites we looked at. Great flexibility on delivery dates.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 3.5 Customer support
  • 3.0 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
14 May 2012 12:34
Excellent product, great price and delivered in an amazingly quick time!
Easy to use website, full and clear description and good variety of products
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
14 May 2012 03:00
Excellent delivery/Delivery drive very helpfull & pleasant
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
13 May 2012 07:24
The order came the next day of ordering due to a cancelation in my area very pleased
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