Customer Reviews |
| 11 Reviews Total | |
- 2.5 Would shop here again
- 0.5 Overall satisfaction
- 2.5 Customer support
- 0.5 Availability of product you wanted
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.5 Selection of products - Types of products available
- 4.5 Clarity of product information
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21 June 2011 00:57
Shoes I ordered turned out to be unavailable. Would have been better if this had been made known to me before all transactions took place,
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5 Variety of shipping options
- 4.5 Prices relative to other online merchants
- 4.5 Charges stated clearly before order submission
- 4.5 Selection of products - Types of products available
- 4.5 Clarity of product information
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18 June 2011 00:22
Excellent service Really good
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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17 June 2011 06:18
Very pleased with prompt delivery and availability of product very easy to order online
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.0 Variety of shipping options
- 4.5 Prices relative to other online merchants
- 4.0 Charges stated clearly before order submission
- 4.0 Selection of products - Types of products available
- 4.0 Clarity of product information
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16 June 2011 12:31
Package left outside the rear of the house, in the rain, by Royal Mail and no note had been left as to the location of the package - I discovered the package had been left by accident. Fortunately, the shoes were still dry. Delighted to find these shoes online. Thank you.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 4.5 Variety of shipping options
- 4.5 Ease of finding what you are looking for
- 4.0 Overall look and design of site
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13 June 2011 11:59
Excellent service and fast delivery Easy to purchase from this site
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- 4.0 Would shop here again
- 3.5 Overall satisfaction
- 5.0 Product met expectations
- 1.5 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 2.5 Order tracking
- 2.5 Availability of product you wanted
- 5.0 Shipping charges
- 3.5 Variety of shipping options
- 3.5 Ease of finding what you are looking for
- 3.0 Overall look and design of site
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11 June 2011 23:40
My Order was delayed by over a week beyond 48 hour promised delivery as my shoes were not in stock. I didn't receive notification until I chased them by email, twice.However, once they were aware - 2nd time - Sarah@shoes.co.uk immediately sprang into action, apologised and compensated me with a voucher without hesitation.My order was late, but with a caring customer service like this I shall certainly order from shoes.co.uk again.Well Done shoes.co.uk! I wanted Sebago Cabo's - no one else seem to offer these in UK except the usual Topsiders.Top, Top Marks to SHOES.CO.UK for having a great range!
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- 0.5 Would shop here again
- 1.5 Overall satisfaction
- 0.5 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 0.5 Customer support
- 2.5 Availability of product you wanted
- 3.5 Order tracking
- 2.5 Variety of shipping options
- 2.5 Prices relative to other online merchants
- 4.5 Ease of finding what you are looking for
- 4.0 Overall look and design of site
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10 June 2011 08:34
The item that i ordered was stated on invoice yet i recieved the item in a different colour, there isnt a contact phone number or email address on invoice so i had no way of contacting customer service to enquire as to why my item did not match the invoice colour
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Variety of shipping options
- 3.5 Prices relative to other online merchants
- 3.0 Ease of finding what you are looking for
- 3.5 Overall look and design of site
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08 June 2011 03:46
Everything as expected and should be. Thank you Shoes.UK good, speedy site with great choice - will recommend!
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 5.0 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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07 June 2011 03:30
Great service again, good price on the product and efficient free delivery with the reassurance of free returns if necessary. Will use again. Third time I have used Shoes.co.uk - previous experience has been impressive
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 3.5 Variety of shipping options
- 3.5 Prices relative to other online merchants
- 4.0 Ease of finding what you are looking for
- 4.0 Overall look and design of site
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24 May 2011 05:23
After trying to purchase my sandals from Whittakers of Bolton, who were unable to supply me, I ordered on the internet and was totally satisfied. They were out of stock and apparently unable to purchase single pairs.
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