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Shoes.co.uk

Shoes.co.uk Store Details
454 customers have rated this store since August 2007

 
4.4
See all ratings
All Ratings
  • 4.1 Clarity of product information
  • 4.4 Availability of product you wanted
  • 4.5 Product met expectations
  • 4.2 Selection of products - Types of products available
  • 4.4 Charges stated clearly before order submission
  • 4.4 Shipping charges
  • 4.4 Overall satisfaction
  • 4.0 Overall look and design of site
  • 4.2 Customer support
  • 4.1 Ease of finding what you are looking for
  • 4.4 On-time delivery - Product arrived when expected
  • 3.9 Prices relative to other online merchants
  • 4.3 Order tracking
  • 4.3 Would shop here again
  • 3.8 Variety of shipping options
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: PO Box 622
Altrincham Cheshire WA142YR
UNITED KINGDOM
Customer Service: Tel: 0161 941 2802
Fax: 0161 941 2801
Email: mail@shoes.co.uk
Web site: http://www.shoes.co.uk
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 0161 941 2801
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: Free 48 Hour UK Only
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
11 Reviews TotalReviews 1 - 10 of about 11
  • 2.5 Would shop here again
  • 0.5 Overall satisfaction
  • 2.5 Customer support
  • 0.5 Availability of product you wanted
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Selection of products - Types of products available
  • 4.5 Clarity of product information
21 June 2011 00:57
Shoes I ordered turned out to be unavailable. Would have been better if this had been made known to me before all transactions took place,
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.5 Selection of products - Types of products available
  • 4.5 Clarity of product information
18 June 2011 00:22
Excellent service
Really good
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
17 June 2011 06:18
Very pleased with prompt delivery and availability of product
very easy to order online
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 4.0 Selection of products - Types of products available
  • 4.0 Clarity of product information
16 June 2011 12:31
Package left outside the rear of the house, in the rain, by Royal Mail and no note had been left as to the location of the package - I discovered the package had been left by accident. Fortunately, the shoes were still dry.
Delighted to find these shoes online. Thank you.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
13 June 2011 11:59
Excellent service and fast delivery
Easy to purchase from this site
  • 4.0 Would shop here again
  • 3.5 Overall satisfaction
  • 5.0 Product met expectations
  • 1.5 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 2.5 Order tracking
  • 2.5 Availability of product you wanted
  • 5.0 Shipping charges
  • 3.5 Variety of shipping options
  • 3.5 Ease of finding what you are looking for
  • 3.0 Overall look and design of site
11 June 2011 23:40
My Order was delayed by over a week beyond 48 hour promised delivery as my shoes were not in stock. I didn't receive notification until I chased them by email, twice.However, once they were aware - 2nd time - Sarah@shoes.co.uk immediately sprang into action, apologised and compensated me with a voucher without hesitation.My order was late, but with a caring customer service like this I shall certainly order from shoes.co.uk again.Well Done shoes.co.uk!
I wanted Sebago Cabo's - no one else seem to offer these in UK except the usual Topsiders.Top, Top Marks to SHOES.CO.UK for having a great range!
  • 0.5 Would shop here again
  • 1.5 Overall satisfaction
  • 0.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 2.5 Availability of product you wanted
  • 3.5 Order tracking
  • 2.5 Variety of shipping options
  • 2.5 Prices relative to other online merchants
  • 4.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
10 June 2011 08:34
The item that i ordered was stated on invoice yet i recieved the item in a different colour, there isnt a contact phone number or email address on invoice so i had no way of contacting customer service to enquire as to why my item did not match the invoice colour
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 3.0 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
08 June 2011 03:46
Everything as expected and should be. Thank you Shoes.UK
good, speedy site with great choice - will recommend!
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
07 June 2011 03:30
Great service again, good price on the product and efficient free delivery with the reassurance of free returns if necessary. Will use again.
Third time I have used Shoes.co.uk - previous experience has been impressive
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 3.5 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
24 May 2011 05:23
After trying to purchase my sandals from Whittakers of Bolton, who were unable to supply me, I ordered on the internet and was totally satisfied. They were out of stock and apparently unable to purchase single pairs.
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