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Active Beauty

Active Beauty Store Details
8,269 customers have rated this store since February 2008

 
4.6
See all ratings
All Ratings
  • 4.3 On-time delivery - Product arrived when expected
  • 4.7 Charges stated clearly before order submission
  • 4.4 Ease of finding what you are looking for
  • 4.2 Order tracking
  • 4.4 Clarity of product information
  • 4.6 Overall satisfaction
  • 4.6 Would shop here again
  • 4.4 Selection of products - Types of products available
  • 4.7 Availability of product you wanted
  • 4.4 Variety of shipping options
  • 4.3 Overall look and design of site
  • 4.3 Customer support
  • 4.7 Product met expectations
  • 4.5 Prices relative to other online merchants
  • 4.8 Shipping charges
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: PO Box 167
St Peter Port Guernsey GY1 3LA
UNITED KINGDOM
Customer Service: Tel: +44 (0) 1481 811177
Fax: +44 (0) 1481 730856
Email: info@activebeauty.co.uk
Web site: http://www.activebeauty.co.uk
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
332 Reviews TotalReviews 1 - 10 of about 332
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
15 May 2012 23:04
Active Beauty very simply fantastic in every aspect!!!
So far so good, will see how long delivery takes, if in stock!
  • 3.0 Would shop here again
  • 2.5 Overall satisfaction
  • 4.0 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 1.5 Order tracking
  • 2.5 Availability of product you wanted
  • 3.0 Variety of shipping options
  • 2.5 Prices relative to other online merchants
  • 3.5 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 4.5 Charges stated clearly before order submission
14 May 2012 14:24
I was a little disappointed at the delay in receiving the order but the products were what I ordered thank you. It would be nice to have a better variety of products in various ranges.
  • 2.5 Would shop here again
  • 0.5 On-time delivery - Product arrived when expected
  • 1.0 Order tracking
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Charges stated clearly before order submission
14 May 2012 12:09
I still haven't received my product.
  • 4.5 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 3.5 Order tracking
  • 3.0 Availability of product you wanted
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
12 May 2012 02:06
I received my order relatively quickly, but one item was missing so hopefully I will receive that shortly, I was not informed of this item being out of stock by email, just a note in the parcel stating some items may be out of stock, did not inform me when the item would be available and when it would be delivered to me.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
10 May 2012 00:55
I find that Actve Beauty offers Kerastase products more cheaply than other sellers.
I was forced to choose a new password, although I am a returning customer
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
07 May 2012 08:57
Excellent service also sent me a sample of a product I was also looking at - this was extremely helpful to me and I will probably be ordering that too.
Cheapest price anywhere for my product and free delivery, second time I've used Active Beauty.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 1.0 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
03 May 2012 02:07
The products l ordered were dispatched on the 23th april and weren't received until 2nd May. I have had similar problems in the past with orders.
I have been dyeing my hair for several years and have found that active beauty hair products have keep my hair in brilliant condition. l would recommend it to anyone who colours there hair
  • 2.5 Would shop here again
  • 0.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
27 April 2012 01:15
I have not yet recieved my order
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
24 April 2012 01:30
Took longer to arrive than I have experienced previously, but did arrive within the specified timeframe so I think this is a Royal Mail issue. Packaging very good.
Clear and easy to use website.
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
23 April 2012 23:50
Easy site to navigate, competitive web prices. Prompt delivery. Definitely recommend and use again.
Easy site to access, could do with more beauty brands i.e. bare minerals, dior, estee lauder etc... competitve prices compared to look fantastic and other similar sites.
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