Customer Reviews |
| 368 Reviews Total | |
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 4.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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17 May 2012 14:39
Fab!
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- 3.5 Would shop here again
- 4.0 Overall satisfaction
- 4.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.0 Customer support
- 4.0 Availability of product you wanted
- 4.0 Order tracking
- 5.0 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 3.5 Prices relative to other online merchants
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17 May 2012 01:02
My hand cream Crabtree's box was torn on its left side and the lid of my hand cream Nougat London's pot is pressed to one side ...
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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13 May 2012 23:49
Hapoy with whole process. No hassles. First time to purchase but happy with the free shipping
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Variety of shipping options
- 5.0 Prices relative to other online merchants
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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13 May 2012 01:20
As always, a first class service. I have never had to chase up an order.The correct products have always arrived on time. Never had a problem.would recommend 100%
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- 4.5 Would shop here again
- 3.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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12 May 2012 00:24
Bath & Unwind itself is perfect, I only was dissappointed in some products.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 4.0 Availability of product you wanted
- 5.0 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.0 Overall look and design of site
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08 May 2012 08:07
Excellent effecient service and i love being able to use my rewards the next time i order fabulous effecient service, products arrive promptly and the reviews are always useful. I really appreciate the reward system and being able to spend it as i go along.
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- 5.0 Would shop here again
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 4.0 Availability of product you wanted
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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08 May 2012 06:49
Excellent service as always from Bath and Unwind. Bit disappointed that two of my fragrance choices were out of stock for the shower gel that I wanted - but an option was available to be emailed when the item was back in stock - which was useful. However since I was getting the extra shower gels to use the free postage deal when you spend £35 or more it was disappointing they weren't available to purchase today.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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07 May 2012 13:15
I'm very happy with the service & products purchased through Bath & Unwind, all products were received in a timely manner, thank you, it's greatly appreciated after a horrible experience with a competitor which I had to send back all the products ordered as they sent the wrong products. I have just moved to the UK from Australia, as I have been using the Alpha H products since inception I'm keep to keep on using them, I need to have a reliable supplier that sells most of the Alpha H products, sends them out on time and products are genuine, please do not disappoint me, as I rely on these products and have been since inception.Thanks youAnna
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 3.0 Availability of product you wanted
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 2.0 Ease of finding what you are looking for
- 2.5 Overall look and design of site
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06 May 2012 22:38
I purchased the other 3 items from another site as you didn't have the moisturiser I wanted and the other site were offering a free 25ml soufflé if I bought 2 products or more. I always need to type Elelmental Herbology into the search field. Once I have placed an order in the shopping basket then hit "continue shopping" I don't go back to the products page I was on I have to use the back button or start the search again. I find this time consuming. I only persevere because your proces are competitive and there is free shipping to Australia.
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- 5.0 Would shop here again
- 4.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 4.5 Order tracking
- 5.0 Availability of product you wanted
- 4.5 Shipping charges
- 3.0 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
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05 May 2012 03:11
Nice & good! Nice and easy....quite good experience.
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