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Spartoo

Spartoo Store Details
1,240 customers have rated this store since August 2009

 
4.5
See all ratings
All Ratings
  • 4.5 Overall satisfaction
  • 4.4 On-time delivery - Product arrived when expected
  • 4.3 Clarity of product information
  • 4.6 Charges stated clearly before order submission
  • 4.2 Overall look and design of site
  • 4.4 Product met expectations
  • 4.3 Ease of finding what you are looking for
  • 4.4 Customer support
  • 4.4 Would shop here again
  • 4.3 Selection of products - Types of products available
  • 4.6 Shipping charges
  • 4.2 Prices relative to other online merchants
  • 4.2 Variety of shipping options
  • 4.4 Availability of product you wanted
  • 4.3 Order tracking
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Spartoo.com offers a choice of more than 100 top brands. You?ll find Converse, Adidas, Camper, Nike, Puma, Vans, Kickers, Asics, Le Coq Sportif, Geox, Etnies, Doc Martens and many more !
Contact Information
Physical Address: 9 rue du 19 mars 1962
Echirolles fr 38130
FRANCE
Customer Service: Web site: http://www.spartoo.co.uk/
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
164 Reviews TotalReviews 1 - 10 of about 164
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 3.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
12 May 2012 04:22
Excellent choice of products, fantastic quality, overall a really good shopping experience, highly recommended and already recommended to friends!!
Fantastic choice and user friendly website
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
11 May 2012 12:52
great choices easy to use easy ways to pay all aspects of this site are top rate will use again and recommend to a friend.
a good shopping experience fabulous site will use again and recommend to a friend.
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.0 Order tracking
  • 3.0 Availability of product you wanted
  • 5.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Charges stated clearly before order submission
04 May 2012 22:54
The packaging was open I received delivery. Although the box was robust the labelling and closure weren't. The boots are splendid though
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
04 May 2012 01:53
I am very happy to browse Spartoo with their filters, they give vouchers quite often, often I can find sizes or colours that are not available elsewhere. No hassle returns.
I found a pair of shoes for my daughter in the size I wanted, I could't find the size in other shops, I could check out with Paypal.That's great.
  • 5.0 Would shop here again
  • 2.5 Overall satisfaction
  • 5.0 Product met expectations
  • 2.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 Selection of products - Types of products available
  • 5.0 Clarity of product information
02 May 2012 05:27
i paid £3.00for 3 day delivery but had to wait the full six days.
"simply nice"!
  • 5.0 Would shop here again
  • 4.0 Overall satisfaction
  • 3.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 2.5 Availability of product you wanted
  • 3.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
01 May 2012 09:39
Faster, cheaper delivery options would be nice. Update stock more quickly.
Great website and discounts
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
29 April 2012 09:53
I found the fact thet I had to type a returns form and label disconcerting and difficult because I havent got access to a printer and so had to geT the help of a friend by sending my reference to her and then she printed off the returns form.
VERY QUICK RESPONSE TO PAYMENT QUERIES. EXTREMELY EASY
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
29 April 2012 04:10
Very impressed with choice of products- I was also able to resolve my discount query very quickly. Thank you for the excellent level of customer service
I am only sorry I haven@t discovered this site sooner- very personalised shopping experience, helpful, even gave me a £5 discount despite my purchase being £1 below discount level. Very pleased with the level of choice and quality and will recommend to all my friends! Would be helpful to have width fittings for shoes though.
  • 2.5 Would shop here again
  • 2.5 Overall satisfaction
  • 1.5 Product met expectations
  • 3.0 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 2.5 Order tracking
  • 3.0 Availability of product you wanted
  • 2.5 Shipping charges
  • 3.5 Variety of shipping options
  • 1.5 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
29 April 2012 03:31
Good products- worth the prizes
still need to browse further
  • 5.0 Product met expectations
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
29 April 2012 00:12
I can honestly say that your site is the best out there at present. as regards product range, site browsing and the whole sales process. i have recommended to all family and friends and they agree. keep up the excellent work!
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