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Memory Foam Warehouse

Memory Foam Warehouse Store Details
408 customers have rated this store since March 2010

 
4.6
See all ratings
All Ratings
  • 4.8 Shipping charges
  • 4.3 Customer support
  • 4.7 Product met expectations
  • 4.4 Ease of finding what you are looking for
  • 4.6 Overall satisfaction
  • 4.3 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.6 Would shop here again
  • 4.4 Selection of products - Types of products available
  • 4.7 Charges stated clearly before order submission
  • 4.8 Availability of product you wanted
  • 4.2 Overall look and design of site
  • 4.4 On-time delivery - Product arrived when expected
  • 4.4 Clarity of product information
  • 4.1 Order tracking
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: Unit 3 895 Bradford Roan
Birstall West Yorks WF17 8NN
UNITED KINGDOM
Customer Service: Tel: 0800 612 5179
Email: sales@memoryfoamwarehouse.co.uk
Web site: http://www.memoryfoamwarehouse.co.uk
Features & Services

Ordering Methods
Order phone number: 0800 612 5179
Toll-free order phone number: 0800 612 5179
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
194 Reviews TotalReviews 1 - 10 of about 194
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Charges stated clearly before order submission
17 May 2012 08:46
Ordered mattress on a sunday evening and delivered early the following Tuesday morning. Exceptional good service
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
15 May 2012 14:02
I ordered a memory foam topper 3^ with a coolmax cover, it arrived at the time I had stated, and it was heavy and I placed it on top of my mattress, after a couple of hours it appeared even thicker...when i went to bed that night, it was lovely and so comfortable..I didnt wake with up with a bad back & I slept all night :)..I now look forward to going to bed..and it was worth every penny, wish I had bought one ages ago..
  • 1.5 Would shop here again
  • 2.5 Overall satisfaction
  • 3.5 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 1.0 Customer support
  • 3.5 Availability of product you wanted
  • 1.0 Order tracking
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
15 May 2012 11:24
Poor communication did not contact before delivery
  • 4.5 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 3.0 Order tracking
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 3.5 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
14 May 2012 00:51
Memory Foam Warehouse provided me with excellent service.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 3.5 Ease of finding what you are looking for
  • 2.5 Overall look and design of site
11 May 2012 04:56
Best shopping experience ever.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 3.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
10 May 2012 01:32
Good value mattress for the money
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 5.0 Availability of product you wanted
  • 4.0 Order tracking
  • 3.5 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
09 May 2012 23:49
Memory Foam Warehouse were exelent. Issue with late delivery was the fault of Parcel Force driver, who delivered to the wrong address, forged the signature and left the matress in the garden. After speaking to Fran at MFW I recieved a call from PF within the hour, Fran then called to inform me that a replacement would be dispached.The replacement arrieved on time. Exellent customer service from Fran.
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 3.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
09 May 2012 15:41
Good selection of products at a reasonable price and delivered quickly
Good range of products. The yellow & grey colour scheme, matched with the typeface of the logo don't really match with the marketplace. Sorry, they look a bit cheap and amaturish - judging by your range this simply is not the case.
  • 5.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 2.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.0 Availability of product you wanted
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
08 May 2012 09:28
surprised that the delivery was so late in the dday
this struck me as an easy way to purchase a matress
  • 5.0 Availability of product you wanted
  • 2.0 Order tracking
  • 2.5 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
08 May 2012 07:12
I realise there was a bank holiday but the product was ordered on Thursday 3rd May around Midday and delivered at 09.00 Tuesday 8th May. The offer offered next day delivery. It was not a seriou inconvenience
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