Customer Reviews |
| 228 Reviews Total | |
- 0.5 Availability of product you wanted
- 4.0 Order tracking
- 0.5 Customer support
- 0.5 On-time delivery - Product arrived when expected
- 4.0 Product met expectations
- 0.5 Overall satisfaction
- 4.0 Would shop here again
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13 May 2012 01:44
only some of order was delivered the remainder promised but never arrived
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- 3.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 3.5 Customer support
- 4.0 Order tracking
- 4.5 Availability of product you wanted
- 3.0 Variety of shipping options
- 3.5 Prices relative to other online merchants
- 4.0 Ease of finding what you are looking for
- 3.0 Overall look and design of site
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10 May 2012 09:22
GOOD ONLINE SERVICE RE ORDER - ONE ITEM NOT AAVILABLE AND i RECEIVED IMMEDIATE NOTICE.pRODUCTS VERY WELL PACKED.i LIKE THE NO FUSS NO FRILLS APPROACH.
Purchase made as best price for product I required
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- 3.0 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 1.5 Variety of shipping options
- 3.0 Prices relative to other online merchants
- 2.5 Charges stated clearly before order submission
- 4.0 Selection of products - Types of products available
- 4.0 Clarity of product information
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08 May 2012 00:02
I just wished I found them much earlier - saved lots of my spare time shopping. These pans seem to be the only ones suitable for my induction hob!
I am replacing my frying pan that was difficult to find in the shops I was pleased to find this online.
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- 0.5 Would shop here again
- 1.5 Overall satisfaction
- 0.5 On-time delivery - Product arrived when expected
- 2.5 Customer support
- 2.5 Order tracking
- 0.5 Availability of product you wanted
- 4.0 Variety of shipping options
- 4.0 Prices relative to other online merchants
- 3.5 Ease of finding what you are looking for
- 3.5 Overall look and design of site
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07 May 2012 00:05
Longer than a week and still not received my order,site stated delivery in 4/5 working days. Just not good enough.
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- 4.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 4.0 Shipping charges
- 4.0 Variety of shipping options
- 4.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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06 May 2012 04:44
Exactly what I wanted at a good price
Good price but website kept giving error messages. Even when I closed site and started again. Finally closed and restarted computer. But a good price as same delivery for both items
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- 4.0 Would shop here again
- 3.5 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 3.5 Variety of shipping options
- 2.5 Prices relative to other online merchants
- 4.5 Ease of finding what you are looking for
- 3.5 Overall look and design of site
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06 May 2012 02:34
My only issue is that I made sure to request not to be added to any mailing lists, and yet I still started receiving advertising. Not a big problem as it was easy to unsubscribe, but mildly irritating.
Somewhat more expensive than Ikea, but Ikea no longer sell online and this was cheaper than going to their nearest store.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 3.5 Availability of product you wanted
- 4.5 Variety of shipping options
- 5.0 Prices relative to other online merchants
- 4.5 Charges stated clearly before order submission
- 5.0 Selection of products - Types of products available
- 4.5 Clarity of product information
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06 May 2012 01:13
The original pans I ordered were out of stock and I needed them for a present. The email stated they would be back in stock after the date I needed them! I emailed Pots and Pans and they were very helpful. They suggested a different set, and matched the price I paid for the first set! Delivery was the next day and I was very happy! Even had a free Bodum coffee plunger too! Excellent customer service!
Excellent price for such quality named makes!! Thanks, will use you again!
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- 3.5 Would shop here again
- 4.0 Overall satisfaction
- 1.5 On-time delivery - Product arrived when expected
- 0.5 Availability of product you wanted
- 3.5 Shipping charges
- 3.5 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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04 May 2012 04:10
It would be useful to have information on the out of stock items.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 4.5 Clarity of product information
- 5.0 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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02 May 2012 03:48
Excellent service, quality & value
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 2.5 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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02 May 2012 02:01
i found this web site extremely easy to navigate,found exactly what i wanted and at the right price,the units were deliverd very quickly and not damaged.
i have orderd a similar item before but it was discontinued,however i was very pleased with the way it was delt with that i have come back to the same site, which is incidently very easy to navigate
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