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Plumbworld

Plumbworld Store Details
27,678 customers have rated this store since September 2004

 
4.5
See all ratings
All Ratings
  • 4.5 Charges stated clearly before order submission
  • 4.2 Customer support
  • 4.1 Variety of shipping options
  • 4.3 Selection of products - Types of products available
  • 4.4 Prices relative to other online merchants
  • 4.3 Order tracking
  • 4.6 Product met expectations
  • 4.5 Overall satisfaction
  • 4.7 Availability of product you wanted
  • 4.5 Would shop here again
  • 3.8 Shipping charges
  • 4.3 Ease of finding what you are looking for
  • 4.2 Overall look and design of site
  • 4.3 Clarity of product information
  • 4.4 On-time delivery - Product arrived when expected
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: na
Contact Information
Physical Address: Units 2, 3 and 4 Millennium Court
Evesham Worcs WR11 1GS
UNITED KINGDOM
Customer Service: Web site: http://www.plumbworld.co.uk
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
625 Reviews TotalReviews 1 - 10 of about 625
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
16 May 2012 08:09
The purchassing experience when shopping on the web was excellent and the order tracking,final delivery date and quality of the product were equally as good - well done!
Good purchassing experience, hopefully I will be equally pleased when the item that I purchassed is delivered.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
16 May 2012 00:32
Impressed by the response and delivery, all items correct and delivered on time.
Information was good on the product, will use "plumbworld" again
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 3.0 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
13 May 2012 07:54
Ordered on friday received lunch time tuesday after Bank Holiday monday
So far so good
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
13 May 2012 01:43
The product was as described. Very good quality and a good price. Delivery was brilliant aas expected.
EASY TO USE SITE, VERY SIMPLE TO FOLLOW.IT ACTUALLY DESCRIBES WHAT THE PRODUCTS ARE MADE FROM AS WELL.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 1.5 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
12 May 2012 05:35
Product good. Very poor delivery service from Yodel. Firstly they demand you are at home from 7am to 9pm. Most companies phone an hour beforehand to say they are on their way - not Yodel. On being given the delivery date I immediately phoned Yodel - no repy after 15 minutes so I emailed Yodel to say I would not be in on that day. No response and delivery man came whilst I was out. Re-booked for 2 days later. Delivery man came a day early and of course I was out. Third time lucky. A lot of stress - Yodel is a poor delivery company and I would not want to use them again
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
11 May 2012 12:28
Purchased two shower drains. Excellent value for money and well made product.
  • 4.0 Would shop here again
  • 3.5 Overall satisfaction
  • 4.5 Product met expectations
  • 2.5 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 3.5 Availability of product you wanted
  • 3.5 Order tracking
  • 4.0 Shipping charges
  • 3.5 Variety of shipping options
  • 4.5 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
09 May 2012 23:59
no problem with the late delivery as it had no effect on the work schedule and plumbworld notified me in advance of postage issue
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
09 May 2012 04:53
Great service very pleased. Second time we have used them
We have shop with Plumbworld before. They deliver a great after sales service were extremely helpful when our shower cublicle developed a fault, delivering parts free of charge.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
08 May 2012 23:47
All good so far, but haven't scored product very high yet because it's not been installed yet.
Good value and good range from budget price all the way up - excellent
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 Prices relative to other online merchants
  • 4.5 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
08 May 2012 06:40
Easy to order and pay on line. Excellent delivery service. Packaging adequate without being overdone. Good quality product and was exactly what I was looking for.
Having only just placed my order I am unable to comment on the service received, delivery and quality of product but information provided on product seemed satisfactory.
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